Need help right now?
If someone needs immediate help with internet down, use emergency mode.
Do this nowThis content is in Draft and has not been professionally reviewed. It is provided for preview while expert review is in progress.
DEVELOPMENT FIXTURE — Broadband and mobile data failed during disaster — maps and apps unavailable.
The essentials if you need to act right now.
FM radio for news. Offline maps if saved. Verify rumours in person.
What might I see? Observable signs — no diagnosis required.
DEVELOPMENT FIXTURE — No data on any app, WiFi down, official sites unreachable.
DEVELOPMENT FIXTURE — Community relying on unverified WhatsApp forwards printed.
Optional deeper explanation — not required to act.
DEVELOPMENT FIXTURE — People depend on apps for flood maps — outage causes confusion.
DEVELOPMENT FIXTURE — Fake news spreads offline by word of mouth faster.
Check the scene before you approach.
Civilian-safe actions you can take.
DEVELOPMENT FIXTURE — Tune battery FM radio to government disaster frequency.
DEVELOPMENT FIXTURE — Check if SMS still sends — lighter than video.
DEVELOPMENT FIXTURE — Visit community centre for paper bulletins.
DEVELOPMENT FIXTURE — Write critical info on wall at shelter for others.
When and how to get professional help.
Life-threatening situation still needs physical runner to authorities without internet.
DEVELOPMENT FIXTURE — Offline information habits. ISP restoration is utility role.
DEVELOPMENT FIXTURE — Physical official channels — police booth, panchayat office.
DEVELOPMENT FIXTURE — Amateur radio clubs sometimes relay messages in outages.
Dangerous actions, when not to attempt rescue, and common myths.
DEVELOPMENT FIXTURE — Do NOT drive new route based on rumour without official confirm.
DEVELOPMENT FIXTURE — Do NOT publish unverified casualty numbers — causes panic.
DEVELOPMENT FIXTURE — Internet outage means mobile calls always work
DEVELOPMENT FIXTURE — Many failures affect both voice and data on same towers.
DEVELOPMENT FIXTURE — No comms plan when both fail.
Other scenarios in the same family.
Medical device power loss
DEVELOPMENT FIXTURE — Electricity failed and someone depends on oxygen concentrator, ventilator, dialysis, insulin fridge, or rechargeable medical equipment.
Unsafe bridge
DEVELOPMENT FIXTURE — After flood, earthquake, or visible damage, a bridge, overpass, or road section may collapse.
Hospital overwhelmed
DEVELOPMENT FIXTURE — During disaster or epidemic, nearest hospital has long waits, no beds, or diverts ambulances.
Network down
DEVELOPMENT FIXTURE — Cell towers overloaded or damaged — cannot call 112 or family.
DEVELOPMENT FIXTURE — When internet returns — update safety status one message to family.
DEVELOPMENT FIXTURE — Pre-disaster download offline maps and contact PDF.