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If someone needs immediate help with wheelchair evacuation, use emergency mode.
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DEVELOPMENT FIXTURE — Fire, flood, or attack requires moving a person who uses a wheelchair when elevator is unsafe.
The essentials if you need to act right now.
Ask their plan. Call 112 with location. Refuse lift if untrained. Meds and phone.
What might I see? Observable signs — no diagnosis required.
DEVELOPMENT FIXTURE — Alarm sounding, smoke smell, staff directing stair use only.
DEVELOPMENT FIXTURE — Person stranded on upper floor near lift.
Optional deeper explanation — not required to act.
DEVELOPMENT FIXTURE — Elevators fail in fire — wheelchair users need refuge areas or evacuation chairs.
DEVELOPMENT FIXTURE — Person knows their body — ask before grabbing chair handles.
Check the scene before you approach.
Civilian-safe actions you can take.
DEVELOPMENT FIXTURE — Confirm floor and refuge area signage.
DEVELOPMENT FIXTURE — Call 112 if no staff evacuation support visible.
DEVELOPMENT FIXTURE — Deploy evacuation chair if building equipped and trained.
DEVELOPMENT FIXTURE — Communicate location to fire team — window signal if phone works.
When and how to get professional help.
Fire or smoke with person above ground floor needs fire/rescue with evacuation equipment.
DEVELOPMENT FIXTURE — Follow person's pre-agreed plan — untrained stair carry risks injury to both.
DEVELOPMENT FIXTURE — Call 112. "Wheelchair user on floor [X], cannot use stairs, need evacuation assist."
DEVELOPMENT FIXTURE — Update when moved to refuge or exit.
Dangerous actions, when not to attempt rescue, and common myths.
DEVELOPMENT FIXTURE — Do NOT use elevator during fire alarm.
DEVELOPMENT FIXTURE — Do NOT tilt power wheelchair on steep stairs without device.
DEVELOPMENT FIXTURE — Any strong person can carry a wheelchair user down stairs quickly
DEVELOPMENT FIXTURE — Untrained carries drop people and block stairs. Use evacuation chair or wait for fire team with training.
DEVELOPMENT FIXTURE — Spinal injury and stair blockage during fire.
Other scenarios in the same family.
Seizure emergency
DEVELOPMENT FIXTURE — Person with known seizure disorder having prolonged or repeated seizure, or first unusual seizure.
Language barrier emergency
DEVELOPMENT FIXTURE — Patient or caller speaks limited local language — need help calling 112 and explaining symptoms.
Oxygen failure
DEVELOPMENT FIXTURE — Home oxygen concentrator failed, cylinder empty, or tubing disconnected — user breathless.
Powered device failure
DEVELOPMENT FIXTURE — Electricity failed and ventilator, feeding pump, or power wheelchair is dying.
DEVELOPMENT FIXTURE — Medical fragility — oxygen, pressure sores — inform responders.
DEVELOPMENT FIXTURE — Injury during improper carry needs assessment.