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Civilian Emergency Platform
DEVELOPMENT FIXTURE — A person is shouting, throwing objects, or threatening violence — possibly from mental illness, drugs, or extreme stress.
DEVELOPMENT FIXTURE — NOT EXPERT REVIEWED — NOT FOR PUBLIC DISTRIBUTION
DEVELOPMENT FIXTURE — Pacing, clenched fists, throwing items, threats to harm.
DEVELOPMENT FIXTURE — Crowd gathering — increases agitation.
Scene hazards: Physical assault, Weapons
DEVELOPMENT FIXTURE — Back away to safe distance. Clear others from room.
DEVELOPMENT FIXTURE — Call 112 — say violent agitation, location, weapons if any.
DEVELOPMENT FIXTURE — One person speaks calmly: "We want everyone safe."
DEVELOPMENT FIXTURE — Reduce noise and eye contact pressure. Offer space to leave safely.
DEVELOPMENT FIXTURE — Call 112. Violent agitation — need police and ambulance.
DEVELOPMENT FIXTURE — Update if person leaves location — direction of travel.
DEVELOPMENT FIXTURE — Sedation and medical evaluation may be needed in hospital.
DEVELOPMENT FIXTURE — Underlying medical emergency (low sugar, head injury) must be considered.
DEVELOPMENT FIXTURE — Do NOT shout back or surround the person.
DEVELOPMENT FIXTURE — Do NOT attempt physical restraint unless trained and absolutely necessary.
MYTH: DEVELOPMENT FIXTURE — You should physically restrain an agitated person to help them
REALITY: DEVELOPMENT FIXTURE — Untrained restraint risks injury to everyone and can escalate to fatal outcomes.
DANGER: DEVELOPMENT FIXTURE — Serious harm to helper and person in crisis.
DEVELOPMENT FIXTURE — Agitation can stem from psychosis, intoxication, brain injury, or extreme fear.
DEVELOPMENT FIXTURE — Adrenaline makes reasoning impossible until person calms.