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Location first. What happened. How many hurt. Dangers. Follow instructions.
Step 1: State exact location first — address, landmark, GPS if available
Step 2: Say what happened in one sentence
Step 3: Report number of victims and their condition
Step 4: Describe ongoing dangers — fire, traffic, weapons
Step 5: Follow dispatcher instructions — do not hang up
DEVELOPMENT FIXTURE — Do NOT lead with long story before location.
DEVELOPMENT FIXTURE — Do NOT guess medical terms — describe what you see.
Dispatcher decides resource level — give facts not diagnosis.