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Rail disrupted — Do This Now | AidNow

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Rail disrupted

●Moderate

⚠️ Check: Is the area safe for you to approach?

Platform crush
Heat dehydration

Quick summary

Follow station staff. Save phone battery. Stay off tracks. Register for help.

Do This Now

Step 1: Stay calm — follow station announcements
Step 2: Conserve phone battery and water
Step 3: Do not walk on tracks
Step 4: Register with station help desk for alternate transport
Step 5: Avoid overcrowding on platforms — stampede risk

Do Not

❌

DEVELOPMENT FIXTURE — Do NOT enter tracks for shortcut between platforms.

❌

DEVELOPMENT FIXTURE — Do NOT believe unofficial social media special train lists.

How to Call for Help

DEVELOPMENT FIXTURE — Railway helpline number on station board.
DEVELOPMENT FIXTURE — 112 if violence or medical collapse in crowd.

When Professional Care Is Needed

Medical emergency in crowded station needs 108 and platform staff.

DEVELOPMENT FIXTURE — Heat stroke in waiting passengers — ORS and shade.
DEVELOPMENT FIXTURE — Official evacuation buses when line closed long term.

Know your limits: DEVELOPMENT FIXTURE — Follow rail authority instructions. Track repair is railway role.

This helper does not contact emergency services. You must call yourself.

Learn more

When you are safe, you can read more about this emergency.

Full guide and explanation →

This content is in Draft and has not been professionally reviewed. Use alongside calling emergency services.

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