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Stay calm. Quiet space. Do not argue. Call 112 if danger.
Step 1: Keep calm voice and simple words
Step 2: Reduce stimulation — quieter space
Step 3: Do not argue about their beliefs
Step 4: Ensure no access to weapons or heights
Step 5: Call 112 or mental health crisis if danger to self or others
DEVELOPMENT FIXTURE — Do NOT mock hallucinations or say "That is not real."
DEVELOPMENT FIXTURE — Do NOT crowd or corner the person.
Threats of violence, inability to care for basic needs, or first episode needs urgent evaluation.