I am lost

●Urgent

Call 112

⚠️ Check: Is the area safe for you to approach?

Traffic
Strangers
Dark isolated areas

Quick summary

Stop. Find shop or police. Say your name. Stay where people are.

Do This Now

Step 1: Stop running — stand still where people can see you
Step 2: Find a shop, security guard, police, or mother with children
Step 3: Tell them: "I am lost. My name is ___. My parent's phone is ___."
Step 4: Do not go with strangers to quiet places — stay where others are
Step 5: If scared at night — stay near a lit shop or police booth

Do Not

❌

DEVELOPMENT FIXTURE — Do NOT hide where no one can see you.

❌

DEVELOPMENT FIXTURE — Do NOT go with someone who says "come to my car" without telling a shop worker.

How to Call for Help

DEVELOPMENT FIXTURE — Helper will call 1098 or 112 for you.
DEVELOPMENT FIXTURE — Know parent phone number or write it on paper in pocket.

When Professional Care Is Needed

Any child alone in public should reach a trusted adult with uniform or shop badge quickly.

DEVELOPMENT FIXTURE — Shop staff and police reunite most lost children within minutes when child stays visible.
DEVELOPMENT FIXTURE — Childline 1098 helps any child in distress.

Know your limits: DEVELOPMENT FIXTURE — Child finds safe helper. Adults who find lost children should follow found-separated-child guidance.

Call 112

This helper does not contact emergency services. You must call yourself.

Call 112

Learn more

When you are safe, you can read more about this emergency.

Full guide and explanation →

Draft guidance — professional review pending.

In a serious emergency, always call 112 for professional help. AidNow content is under active review and should not replace professional medical advice.

Current step: Step 1 of 5

Call 112