Separated in disaster

●Urgent

Call 112

⚠️ Check: Is the area safe for you to approach?

Aftershocks
Flood return
Crowd crush
Structural collapse

Quick summary

Get safe first. Go to meeting point or evacuation centre. Register names. Call helpline.

Do This Now

Step 1: Get to safe ground first — you cannot help if injured
Step 2: Agree on family meeting point if planned — home may be unsafe
Step 3: Register at official evacuation centre or Red Cross tracing desk
Step 4: Call 112 and use disaster helplines when networks work
Step 5: Share names and photos with centre staff — do not wander alone searching

Do Not

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DEVELOPMENT FIXTURE — Do NOT re-enter damaged building or flood water to search.

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DEVELOPMENT FIXTURE — Do NOT children search alone — assign adult to registration desk.

How to Call for Help

DEVELOPMENT FIXTURE — 112 and state disaster control room numbers.
DEVELOPMENT FIXTURE — Red Cross Restoring Family Links where available.

When Professional Care Is Needed

Missing child or injured separated member needs immediate official report.

DEVELOPMENT FIXTURE — Missing child or vulnerable adult — police report from centre immediately.
DEVELOPMENT FIXTURE — Injured found person needs first aid then hospital triage.

Know your limits: DEVELOPMENT FIXTURE — Use official reunification systems. Ad hoc searching duplicates effort and risks.

Call 112

This helper does not contact emergency services. You must call yourself.

Call 112

Learn more

When you are safe, you can read more about this emergency.

Full guide and explanation →

Draft guidance — professional review pending.

In a serious emergency, always call 112 for professional help. AidNow content is under active review and should not replace professional medical advice.

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Call 112