Crowd surge

●Urgent

⚠️ Check: Is the area safe for you to approach?

Stay up. Move with crowd. Go to side wall. Keep kids visible. Call 112 if falls.

❌

DEVELOPMENT FIXTURE — Do NOT stop in doorway to look for phone.

❌

DEVELOPMENT FIXTURE — Do NOT sit children on ground while searching bags.

DEVELOPMENT FIXTURE — Alert nearest staff: "Surge at [gate/stair]. People falling."
DEVELOPMENT FIXTURE — Call 112 when safe: mass gathering incident with injuries.

Multiple falls or inability to breathe in surge needs mass casualty response.

DEVELOPMENT FIXTURE — Anyone trampled or unconscious needs ambulance.
DEVELOPMENT FIXTURE — Children separated and injured need priority reunification with medics.

Know your limits: DEVELOPMENT FIXTURE — Protect your group and assist fallen people within arm's reach. Do not block exits trying to reverse flow.

This helper does not contact emergency services. You must call yourself.

When you are safe, you can read more about this emergency.

This content is in Draft and has not been professionally reviewed. Use alongside calling emergency services.

Current step: Step 1 of 5

Crowd surge — Do This Now | AidNow